Resending Invitations

Invitation and Access:

When you add a teacher or parent, they automatically receive an invitation via email. Clicking the link lets them set a password and access the Learning Portal.

Resending Invitations:

If the teacher/parent hasn’t joined yet, you can resend the invitation at any point:
1. Double-check the email address for typos, as resending won’t work with an incorrect address.
2. Navigate to the appropriate section:
  - For teachers: Admin > Staff > Select Staff Member > Resend Invitation
  - For parents: Admin > Parents > Select Parent > Resend Invitation
If the “Resend Invitation” option is missing, the user has already accessed the Learning Portal. Share the login link: https://app.alephbeis.org/login.

Forgotten Password:

If a user with access requests support, they likely forgot their password. Provide them with the password reset link: https://app.alephbeis.org/password/reset.

Q & A

Question: How can we identify which teachers or parents have accessed the Learning Portal?

Answer:

For teachers: Go to Admin > Staff > Select Staff Member
For parents: Go tto Admin > Parents > Select Parent

If the ‘Resend Invitation’ option is visible, it means the user has not yet accessed the Learning Portal. Click ‘Resend Invitation’ to send them a new link.

Updated on January 23, 2025

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Invitation and Access:

Resending Invitations:

Forgotten Password:

Q & A

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